know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak. The Customer Service takes care of clients from the order through the coordination of the delivery... to the after-sales service. The Customer Service checks orders in terms of quality, quantity, prices and delivery date and tracks the status until final delivery. Being the main “day to day” contact for customers, he/she is responsible for managing retailers’ requests, involving the correct people... for deliveries • Collaboration with the credit management department and Sales Manager • Handling of claims and information requests coming from clients • Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests • Support the
OBERALP Deutschland GmbH
Bolzano, IT Vollzeit Keine Angabe
Customer Experience Team and manage our B2B Digital commerce solutions. You will oversee both off-the-shelf and custom-made solutions central to Oberalp's B2B sales strategy. You'll have the chance to assess and propose technical advancements for our platform within an omnichannel setting, alongside our... transformation that positions both core and customer-facing technologies as key drivers to make it happen. Tasks and responsibilities Managing testing processes, overseeing implementation efforts, ensuring ongoing maintenance, and providing initial support and guidans to internal customers Planning... and DAM is a plus Proficiency in written and verbal English, as well as fluency in either Italian or German You are results oriented, end-customer oriented and a strong team player If you're passionate about driving transformation and delivering outstanding customer experiences, we want to hear
OBERALP Deutschland GmbH
Bolzano, IT Vollzeit Keine Angabe