Stellenangebot: First and Second level IT support (m/w/d) - (Focus: Atlassian Jira-Cloud & Atlassian Confluence-Cloud)

BS Wutow GmbH is your expert in recruitment and placement of professionals and executives in the region of Frankfurt. As a privately owned company in the nationwide scale BS Group, we rely on consistent quality and service orientation in the realization of our individual staffing services.

Our client is a major international operation institution. For this client, we are looking for a dedicated

First and Second level IT support (m/w/d) - (Focus: Atlassian Jira-Cloud & Atlassian Confluence-Cloud)

Responsibilities:

The following tasks have been identified for the requested support:

• Provide second level support on Atlassian Jira platform; including creation of the projects, the action workflows, and administration of the Jira plugins
• Act as interface between the Service Desk, the engineering teams, and the users
• Support the users of the Atlassian Confluence cloud platform

Skills and Qualifications:

The successful candidate should have the following qualifications/experience:

• Experience in providing first and second level IT support
• Thorough knowledge on Atlassian Jira-Cloud & Atlassian Confluence-Cloud
• Ability to communicate effectively with international staff on all levels
• Full secondary education + practical / vocational qualifications relating to role
• Strong support and user orientation
• Proactive attitude and strong sense of team working

Your professional future:

• You will find a job in an international team that has worked on exciting and challenging topics in an innovative and creative environment.
• You will receive a performance-based compensation under attractive working conditions and a lot of creative freedom to implement their own ideas into action.

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